Field service app · iOS + Android + web · for teams of 1–20 technicians

Field Service App for Small Service Businesses

The office schedules the job on a dispatch board. It lands on the technician's phone with the address, the notes and the equipment's history. Photos, parts and a signature come back from site — and one click turns the finished job into a QuickBooks Online invoice. One app, whole workflow, from $19/month.

No credit card4.9/5 on CapterraQuickBooks App Store listedWorks offline
Jobs
Search...✕
Today
WO/001772 — Eddie's Prime Seafood
11:00 – 12:00
4400 W Boy Scout Blvd, Tampa
Water burst, filter broken
ON THE WAY
WO/001771 — La Terrazza Restaurant
13:30 – 15:00
930 S Howard Ave, Tampa
New unit keeps rebooting
SCHEDULED
Completed
WO/001755 — Bulla Gastrobar
08:00 – 09:30 · signed ✓
SYNCED TO QUICKBOOKS
+

The technician's home screen — today's jobs, live status, no phone calls

In one paragraph

A field service app is where your whole day lives: the customer and the equipment on site, the dispatch calendar, the work order on the technician's phone, the photos and signature that prove the job was done, and the invoice that lands in QuickBooks the same afternoon. Repair-CRM does all of that for teams of 1–20 technicians at $19–$179/month flat — real-time two-way QuickBooks Online sync on every plan, an offline mobile app for iOS and Android, and per-asset service history for the machines you maintain. 4.9/5 on Capterra, listed on the Intuit QuickBooks App Store.

The daily loop

Office schedules it · technician runs it · QuickBooks bills it

One job, start to finish, with nobody typing anything twice — this is the loop the app exists to close.

Repair-CRM · Dispatch board
Unscheduled
WO/001772
Eddie's Prime Seafood
Friday, Jul 3 · Dave Plumber
09:00WO/001768 · La Terrazza
10:00
11:00
12:00
✓ Saved — sent to Dave's phone
WO/001772Eddie's Prime Seafood
Water burst, filter broken
Jobs · Dave Plumber
WO/001772 — Eddie's Prime Seafood
Today 11:00–12:00 · 4400 W Boy Scout Blvd
Water burst, filter broken
SCHEDULED ON THE WAY WORK RUNNING
📷 2 photos✍ Signed
Finalize → Create QuickBooks Invoice
QuickBooks Online
Invoices
#1041 · La Terrazza$310.00
#1042 · Bulla Gastrobar$185.00
INVOICE #1043Eddie's Prime Seafood
Filter + 1h labor
$245.00
✓
Synced from Repair-CRM · customer & items matched

Fourteen days, no credit card — run one real job through it and see the invoice land in QuickBooks.

Inside the app

What a technician's day looks like on the phone

Three screens do almost all the work. No training day, no manual — if your tech can use Facebook, they can run a job in this. These are the real screens, not marketing renders.

Jobs
CloseRunning jobEdit
WO/001772
NameEddie's Prime Seafood
Job location4400 W Boy Scout Blvd #GATE 33, Tampa
AssetWalk-in cooler #2 · 6 past visits ›
Planned timeToday, 11:00 – 12:00
DescriptionWater burst, filter broken
Job performedReplaced inline filter, tested pressure
Work is going on. 00:42:08
Finalize Pause

Running the job. Address, notes, the asset and what was done — with the billable timer counting on its own.

Asset
BackWalk-in cooler #2Edit
SN 4471-B · Eddie's Prime Seafood
ModelTurbo Air M3R47-2 · installed Mar 2021
WarrantyParts & labour to 03/2027
Service history · 6 visits
WO/001655 · 12 Mar 2026
Door gasket replaced · 1.5 h · Dave
INVOICED
WO/001402 · 04 Nov 2025
Compressor overheating · fan motor swapped
INVOICED
WO/001188 · 22 Jun 2025
Annual maintenance · 2 photos
INVOICED

The machine's own history. Every past visit on that unit — what failed, which part fixed it, who was there.

←

By signing this form, I certify that I have checked the quantity and quality of the work and that I accept it.

Done
✕
Sign here.

Signed on the glass. The customer accepts the work on site — saved to the job as proof behind the invoice.

Photos batch-upload in three taps, notes can be dictated with dirty hands, and every one of these screens works with no signal at all — the work order syncs itself when the van comes back into coverage. The full technician-side tour is on the mobile app for technicians page.

What's inside

Everything a field service management app has to cover

A field service app for a small business only earns its keep if it holds the whole workflow. Six modules, one system, no exports between them.

Customers & sites

Every client, site address, contact and billing detail in one record — imported straight from QuickBooks Online, so the name on the job is the name on the invoice. Custom fields for whatever your trade needs.

Scheduling & dispatch

Drag a job onto a slot and it's assigned. Live GPS map shows who's closest for the emergency call, recurring maintenance generates itself, and overdue jobs turn red on their own. More on scheduling →

Mobile work orders

The tech's phone shows today's route, the job notes and the asset's history. Photos, voice notes, parts used, labour timer and the customer's signature — captured on site, offline if there's no signal. Compare QuickBooks work order apps →

Assets & equipment

Every unit you service keeps its own timeline: model, serial number, location, warranty and every visit ever made to it. The tech arrives knowing what broke last time and which part fixed it.

Invoicing & QuickBooks

Finalize the job and it becomes a QuickBooks Online invoice in one click — labour from the timer, parts from the synced catalog. Two-way sync on every plan. How the sync works →

Booking & visibility

A web booking customer portal where customers can use to report a fault with photos, automatic status notifications by SMS and email, and a dashboard that tells you what's late, what's unassigned and what's ready to bill.

One system, two front doors

What the office sees vs what the technician sees

Same job, same data — two interfaces built for two very different working days.

Office · browser

Run the business

  • Dispatch board — drag and drop, week and day views, colour by technician
  • Live GPS map of where every tech is right now
  • Customers, sites and assets with full service history
  • Recurring maintenance contracts that generate their own jobs
  • Invoicing into QuickBooks and a view of what's ready to bill
  • Reporting on jobs, technicians and revenue
Office view of the Repair-CRM field service app: dispatch calendar with an unscheduled jobs queue and jobs color-coded by technician
The real dispatch calendar in the browser — unscheduled jobs on the left, one colour per technician.
Field · iOS & Android

Run the job

  • Today and this week — address, time window, contact, notes
  • Asset history on the job screen before knocking on the door
  • Photos, voice notes and signature captured on the spot
  • Parts and labour logged as they're used, with a timer
  • Offline mode — the work order fills in without signal and syncs later
  • Status updates that keep the office and the customer informed
Technician view of the Repair-CRM field service app: mobile work order with asset, checklist and work performed
A real work order on the technician's phone — asset, checklist, work performed.

Want the technician side in depth? → Mobile App for Technicians

Who runs on it

Built for businesses that fix and maintain things

If your day is "someone calls, someone drives out, something gets fixed, someone gets billed", this is the shape of app you need. Most of these shops keep their books in QuickBooks Online — the two most common trades have their own walkthroughs: HVAC software compatible with QuickBooks Online and plumbing software with QuickBooks sync.

HVAC & refrigerationPlumbingElectricalAppliance repair Commercial kitchen equipmentGarage doorsFire & safetyPest control Pool & spaIT & security systemsForklift & material handlingGenerators Marine & small engineVending & coffee machinesProperty maintenance

Pricing

Flat monthly pricing, no per-user surprises

Every plan includes the QuickBooks Online sync, both mobile apps, unlimited jobs and real human support. No add-on modules, no annual lock-in.

Starter
$19
per month
1 user
Grow
$89
per month
2–5 users
Pro
$119
per month
6–10 users
Pro+
$179
per month
11–20 users

Prices as of August 2026. For context, competing suites typically put the QuickBooks sync on a mid tier and charge $29–$100 per extra user — see Jobber vs Repair-CRM and Housecall Pro vs Repair-CRM for the arithmetic.

Getting started

Running your first job this afternoon

1
Start the trial.

Fourteen days, no credit card, full product — including the QuickBooks sync, so you can test with your real books.

2
Connect QuickBooks Online.

Settings → Integrations → Connect to QuickBooks, then import your customers and parts. About five minutes with Intuit's secure login.

3
Invite your technicians.

They install the app on their own phone, sign in, and see today's jobs. No hardware, no MDM project, no training day.

4
Dispatch one real job.

Drag it onto the calendar, let the tech document it on site, finalize, and watch the invoice appear in QuickBooks. That's the whole product in one afternoon.

FAQ

Field service app — common questions

What is a field service app?
A field service app is the software a service business runs its day on: customers and equipment in one place, a dispatch calendar, work orders that reach the technician's phone, proof of work captured on site, and invoicing that flows into the accounting system. It replaces the shared calendar, the phone calls, the paper work orders and the evening data entry.
What should a field service app for a small business include?
Five essentials: a customer and asset database, scheduling and dispatch that pushes to the phone, mobile work orders with photos and signatures that survive no signal, per-asset service history, and one-click invoicing into your accounting system. Everything else is a nice-to-have — and usually what you end up paying extra for elsewhere.
Does the app work offline?
Yes. In a basement, a plant room or out of coverage, the technician can still open the job, log time and parts, take photos and collect a signature. The work order syncs by itself when the phone reconnects.
Does the field service app sync with QuickBooks?
Yes — a real-time two-way QuickBooks Online sync on every plan from $19/month, listed on the Intuit QuickBooks App Store: customers and products sync both directions, and a finalized job becomes a QBO invoice in one click. QuickBooks Desktop isn't supported. See exactly what syncs →
How much does a field service app cost?
Repair-CRM is flat per tier, month to month: $19 (1 user), $89 (2–5), $119 (6–10), $179 (11–20) — sync, mobile apps and support included, no per-user fees inside a tier and no annual contract. Fourteen-day trial, no credit card.
Do the office and technicians need separate apps?
No — one system, two front doors. The office works in the browser (calendar, GPS map, customers, assets, invoicing), technicians use the iOS and Android app built for the truck. Both look at the same job, so an office change shows on the phone immediately.
How is this different from a scheduling app?
A scheduling app stops at the calendar. A field service app carries the job all the way through: dispatch, the work done on site, the evidence, the parts, the invoice and the equipment's history for next time. If you only need the calendar half, we compare five options on the QuickBooks job scheduling software page.

Put your whole day in one app

Connect QuickBooks, invite your techs, dispatch a real job and invoice it the same afternoon. Fourteen days free, no credit card, from $19/month after.

Start 14-Day Free Trial →See pricing

No credit card · QuickBooks Online sync on every plan · 4.9/5 on Capterra · From $19/month

Explore further:

Mobile App for Technicians QuickBooks Job Scheduling Software QuickBooks Online Integration Best QuickBooks Field Service Software Jobber Alternatives Housecall Pro vs Repair-CRM Pricing