Field service mobile app · iOS + Android · for teams of 1–20 techs

The mobile app your technicians
actually open every morning.

Jobs land on the phone the second they're assigned. One tap for "On the way". Photos, voice notes and the customer's signature go on the work order — and one click turns the finished job into a QuickBooks Online invoice. If your tech can use Facebook, they can use this.

No credit card4.9/5 on CapterraQuickBooks App Store listedWorks offline
Jobs
Search...✕
Today
WO/001772 — Eddie's Prime Seafood
11:00 – 12:00
4400 W Boy Scout Blvd, Tampa
Water burst, filter broken
ON THE WAY
WO/001771 — La Terrazza Restaurant
13:30 – 15:00
930 S Howard Ave, Tampa
New unit keeps rebooting
SCHEDULED
Completed
WO/001755 — Bulla Gastrobar
08:00 – 09:30 · signed ✓
SYNCED TO QUICKBOOKS
+

The real app — a technician's Tuesday, not a mock-up

What is the Repair-CRM mobile app?

The Repair-CRM mobile app is a field service app for technicians (iOS and Android) that puts assigned jobs, customer details and equipment history on the phone, captures photos, voice notes, digital signatures and work time on site — even fully offline — and turns completed jobs into QuickBooks Online invoices in one click. It's built for repair and service teams of 1–20 technicians, priced from $19/month, and rated 4.9/5 on Capterra.

Last updated: August 2026 · Feature descriptions match the current shipping app.

At a glance

The spec sheet

PlatformsiOS and Android — runs on the phones your techs already carry
Offline modeYes, full functionality — photos, notes, signatures and statuses without signal; auto-sync when back online
QuickBooksReal-time two-way sync with QuickBooks Online QBO · listed on the Intuit QuickBooks App Store
Pricing$19/mo (1 user) · $89/mo (2–5 users) · $119/mo (6–10 users) · $179/mo (11–20 users) — flat, month to month, no contract
Rating4.9/5 on Capterra
Built forRepair & service teams of 1–20 technicians: HVAC, plumbing, appliance, marine, electrical, equipment service
Training neededNone — one-tap workflows; techs are productive on day one
Trial14 days free, no credit card, setup help included
01 · The job list

How do technicians manage jobs on site?

Every assigned job is on the phone with full customer information — no paper folders, no calls to the office for an address. Status updates are one tap, and whatever happens in the field appears on the office dashboard in real time.

  • Today and week views with full customer info, job description, tasks and equipment
  • One-tap statuses: "On the way" → "Arrived" → "Completed" — the office sees it live
  • Create jobs fast with just a description; add photos later
  • Navigation link to every job site address
  • Asset history on tap: see every past visit on that specific machine before starting
Jobs
CloseRunning jobEdit
WO/001772
NameEddie's Prime Seafood
Job location4400 W Boy Scout Blvd #GATE 33, Tampa
AssetWalk-in cooler #2 · 6 past visits ›
Planned timeToday, 11:00 – 12:00
DescriptionWater burst, filter broken
Job performedReplaced inline filter, tested pressure
Work is going on. 00:42:08
Finalize Pause

The timer tracks billable minutes on its own

←

By signing this form, I certify that I have checked the quantity and quality of the work and that I accept it.

Done
✕
Sign here.

The customer signs on the glass — saved to the work order forever

02 · Proof of work

How does the app document a job?

Photos, notes, signatures and customer approvals — captured on site, saved instantly to the job record. No lost photos. No "he said, she said." The paperwork happens while the wrench is still out.

  • Unlimited before & after photos — batch upload multiple photos in 3 taps
  • Voice-to-text notes for fast documentation with dirty hands
  • Digital signatures that bind the job closed, with name and title
  • Customer comments captured directly on the work order
  • Everything stays on the job record — permanently searchable
03 · Time & sync

How does time tracking and office sync work?

One tap to start, one tap to stop — the app handles the rest. And everything the tech does syncs to the office dashboard the moment it happens.

  • On-site time tracked automatically, travel time logged separately
  • Timestamps on every status change — data ready for payroll and invoicing
  • Live office view: no more "where are you now?" calls — dispatch sees progress and can reassign on the fly
  • Customers get automatic updates as the job moves
  • No handwritten logs, no rounding errors — accurate time, every job

Works even offline — when the signal doesn't

Basements. Mechanical rooms. Marinas. Rural job sites. The places your technicians work aren't known for great cell service — so the app keeps full functionality with zero signal: photos, notes, signatures, statuses. The moment you're back online, everything auto-syncs. No lost work, no re-entering data.

04 · Job done → invoice out

How does the QuickBooks Online integration work?

When the tech taps Finalize, the finished work order — tracked hours, parts, photos, notes and the customer's signature — becomes a QuickBooks Online invoice in one click. Customers and products sync two-way in seconds, so the invoice lands itemized and clean. Your bookkeeper stops re-typing your techs' paperwork; you stop running a night shift at the computer.

  • Automatic data transfer to QuickBooks Online — no double entry
  • Photos and notes included on the documented job; digital signature as proof of completion
  • Get paid faster with accurate, itemized, same-day invoices
  • Listed on the Intuit QuickBooks App Store — see how the sync works →

Built for the real trades

Which field service businesses use this app?

If your team works on-site and can use Facebook, this app works for them. Equipment-heavy trades get the most from per-asset history; every trade gets jobs, photos, signatures and QuickBooks.

HVAC techniciansPlumbersAppliance repairMarine & boat mechanics ElectriciansGarage door servicePest controlSecurity & alarm installers RefrigerationCoffee machine serviceForklift repairFire extinguisher inspection Handyman teamsProperty maintenanceGeneral contractors

The honest fit check

Is this the right app for your team?

You'll love it if…

  • You run 1–20 technicians and invoice through QuickBooks Online
  • Your techs still carry paper work orders or juggle group texts
  • You service equipment — machines that deserve their own repair history
  • You want software that works the first afternoon, not the first quarter
  • You're paying $200+/month elsewhere for features nobody clicks

Look elsewhere if…

  • You're on QuickBooks Desktop — we sync with QuickBooks Online only. Intuit Field Service Management covers Desktop Enterprise.
  • You dispatch 20+ trucks — we deliberately build for small teams, and fleets outgrow us.
  • You need built-in consumer marketing — review campaigns and financing live in Housecall Pro's world, not ours.

FAQ

Mobile app for technicians — common questions

What is the best mobile app for field service technicians?
For small repair and service teams (1–20 techs) that invoice through QuickBooks Online, the Repair-CRM mobile app is a strong pick: one-tap job status updates, batch photo upload, voice-to-text notes, digital signatures, automatic time tracking, full offline mode, and one-click QuickBooks Online invoicing — rated 4.9/5 on Capterra, from $19/month. Larger fleets and QuickBooks Desktop shops are better served by Intuit Field Service Management; see our full comparison.
Does the technician app work on both iPhone and Android?
Yes — the app runs on iOS and Android, on the phones your technicians already carry. There's no special hardware and no training program: statuses are one tap, and photos batch-upload in three.
Does the app work without an internet connection?
Yes, fully. Photos, notes, signatures, statuses and time tracking all work offline — in basements, mechanical rooms, marinas and rural sites — and auto-sync the moment signal returns. No lost work, no re-entry.
How do finished jobs get into QuickBooks?
When a technician finalizes a job, the work order — tracked hours, parts, photos and the customer's digital signature — becomes a QuickBooks Online invoice in one click. Customers and products sync two-way. Repair-CRM is listed on the Intuit QuickBooks App Store.
Can technicians see the service history of a specific machine?
Yes — this is a Repair-CRM signature feature. Each asset (forklift, coffee machine, AC unit, marine engine, fire extinguisher) keeps its own repair timeline. The tech taps the asset before starting and sees every past visit: what failed, what parts were used, photos from last time. No repeat diagnostics.
How much does the mobile app cost?
The app is included in every Repair-CRM plan: $19/month for 1 user, $89/month for 2–5 users, $119/month for 6–10 users, $179/month for 11–20 users — flat, month to month, no contract. 14-day free trial, no credit card. (Pricing as of August 2026.)
How long does it take technicians to learn the app?
Typically one job. The interface is deliberately minimal — job list, one-tap statuses, camera, signature. Our rule of thumb: if a technician can use Facebook, they can use this app on day one.

Equip your technicians this week

Install the app, dispatch one real job, watch it come back documented and invoiced in QuickBooks. If it doesn't feel simpler by Friday, you've lost nothing.

Start 14-Day Free Trial → See pricing

No credit card · 4.9/5 on Capterra · QuickBooks App Store listed · From $19/month

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